1000’s of wholesale haberdashery products online

Returns Policy

Any products not required for any reason can be returned to Dookkii Ltd. for a credit or refund subject to the following conditions:

  • Goods are received by us in their original packaging & in a condition that allows us to add them back into our stock.
  • Goods are received by us within 14 days from the date of invoice.
  • There is 20% re-stocking fee for any goods returned to Dookkii Ltd

Returns complying with the above conditions will be credited or refunded in full. No re-stocking charge will be made. Please ensure any items returned are properly packed to avoid any damage in transit. Please also include a covering note containing the following information:

  • Company name
  • Main contact name
  • Daytime telephone number
  • Email address
  • Invoice number
  • Reason for the return i.e. not suitable, not as expected etc.

If for any reason your returned goods do not comply with the above a member of the dookkii team will contact you.

Damages and shortages:

Any damages or shortages must be advised in writing within 7 days of the date of invoice. After this time claims cannot be considered.

Web Design SkiptonWeb Developer Skipton

Copyright 2024. All Rights Reserved

    Your Cart
    Your cart is emptyReturn to Shop